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[Bug] Improve image and thumbnail loading
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AuthorMessage
silly_goose lemmy.today silly_goose@lemmy.today
Joined: 2023-10-25
Quote

Images load slower than other clients like Voyager. Some fail to load. Most of the failed images load when I click on the post and retry. (I added a Screen recording)

My network is not the slowest. Usually it's between 8-30mbps.

screen recording showing an image that failed to load in the feed. It loads when opened.

6   Original
idunnololz Moderator idunnololz@lemmy.world
Joined: 2023-06-13
#2 · Quote Reply

If this is still happening, can you check something for me? When the image fails to load, open the image in the image preview screen. Then tap the three dots button (bottom right). Tap "Image info". Can you take a screenshot of the information here and post it? Thank you!

1
silly_goose lemmy.today silly_goose@lemmy.today
Joined: 2023-10-25
#3 · Quote Reply

If this is still happening, can you check something for me? When the image fails to load, open the image in the image preview screen. Then tap the three dots button (bottom right). Tap "Image info". Can you take a screenshot of the information here and post it? Thank you!

These are failed thumbnails from posts linking to guardian.com.

1
idunnololz Moderator idunnololz@lemmy.world
Joined: 2023-06-13
#4 · Quote Reply

These are failed thumbnails from posts linking to guardian.com.

500 errors are typically not a problem with the app but with the server.

If you have a link to the post/comment, i can doible check.

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silly_goose lemmy.today silly_goose@lemmy.today
Joined: 2023-10-25
#5 · Quote Reply

500 errors are typically not a problem with the app but with the server. If you have a link to the post/comment, i can doible check.

If you have a link to the post/comment…

https://lemmy.today/post/55620906

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idunnololz Moderator idunnololz@lemmy.world
Joined: 2023-06-13
#6 · Quote Reply

If you have a link to the post/comment… https://lemmy.today/post/55620906

Yeah the post fails to load in the browser as well so I don't think this one is on Summit.

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silly_goose lemmy.today silly_goose@lemmy.today
Joined: 2023-10-25
#7 · Quote Reply

If this is still happening, can you check something for me? When the image fails to load, open the image in the image preview screen. Then tap the three dots button (bottom right). Tap "Image info". Can you take a screenshot of the information here and post it? Thank you!

Example post where an image is broken in the feed but shows in the preview screen.

1
idunnololz Moderator idunnololz@lemmy.world
Joined: 2023-06-13
#8 · (edited) Quote Reply

Example post where an image is broken in the feed but shows in the preview screen.

There is something wrong with your instance, lemmy.today. i found the post you had problems with. The post uses the raw image as its thumbnail which is 8MB. 8 MB for an image is considered very large. 8MB for a thumbnail is considered extremely large. This is also likely why images appear to load very slowly for you. In comparison, on lemmy.world, the thumbnail image is just 800kb.

When you are looking at the post feed, the app needs to load several thumbnails at once. If these thumbnails are all very large it increases the likelihood of errors, either network errors or memory errors.

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silly_goose lemmy.today silly_goose@lemmy.today
Joined: 2023-10-25
#9 · Quote Reply

There is something wrong with your instance, lemmy.today. i found the post you had problems with. The post uses the raw image as its thumbnail which is 8MB. 8 MB for an image is considered very large. 8MB for a thumbnail is considered extremely large. This is also likely why images appear to load very slowly for you. In comparison, on lemmy.world, the thumbnail image is just 800kb. When you are...

Thanks for the tip. :) I am testing from a different instance. Even that 500 error on the other post is gone.

I will report back if the issue persists.

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