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AXS Ticketing will not honor a refund when their smartphone app fails to load ticket, denying you entrance to event.
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ctag lemmy.sdf.org ctag@lemmy.sdf.org
Joined: 2023-10-02
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Happened a while back to me. I own an Android phone, but when I went to use my $200 in tickets to a local event, the app wouldn't display them. Contacted AXS support and they were explicit in denying any recourse or access to a paper ticket.

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