Link: https://www.propublica.org/article/sports-betting-problem-gambling-draftkings-fanduel

DraftKings and FanDuel say that they don’t want to profit off bettors who can’t control themselves, and they provide a range of what the industry calls “responsible gaming” tools to help users stay in check.

Jake received pop-up notices, reminders and emails noting his time on the app and nudging him to “take a beat” after a loss. He opted into some of the tools DraftKings makes available. But he was struck by user design choices and promotions that encouraged him to keep betting, some of which he was served right after setting limits on his play.

In a statement, DraftKings told ProPublica that it trains its more than 5,000 employees on responsible gaming and has more than 50 full-time staff dedicated to its “responsible engagement” program. A FanDuel spokesperson wrote that the company’s program is “designed to identify potential risk early and empower customers with real-time information about their play.”

Even so, regulators and lawmakers from Colorado to Massachusetts have begun to question whether sportsbooks have sufficient protections in place. Those concerns have risen with the popularization of prediction markets, which are even less regulated than sports betting apps like DraftKings.