Damn, you ain't kidding, but at least he wrote all about it in https://en.wikipedia.org/wiki/Burmese_Days

No kings anyway.

I'm saying that people like Chick-fil-A's food, where Burger King is known for crap food.

Using humans like robots, what a wonderful idea!

Jesus Christ. I don't trust any syrupy cheerful, fake happy, overly polite, "I'm sooo sooorry you had the slightest inconvenience" type customer service. No, I've done that job. You know you don't give a shit. I know you don't give a shit. You know I know you don't give a shit. We both know you can barely afford to live. The world is spiraling. Pretending otherwise is insufferable. Just be honest and give it to me jaded, bitter, and cynical like we both deserve.

Eh, to my knowledge, something like OpenAIs Whisper API for audio transcription is only $0.006/min, so $8.64 for an entire day's worth of audio. From there, you could run some basic non-AI heuristics to determine if keywords were uttered or not per customer interaction.

The Fallout style corporate dystopia isn't coming in the future. It's today. It's right now.

McDonald's really isn't much better, and really there's not much stopping them from recording everything and deleting it after it's seen review. Basically just more reasons to try and fire people then not pay for unemployment insurance it appears.

They tried to implement that at an old job of mine, nobody did that shit. Luckily we didn’t have AI listening to every word we say.

Taco Bell does that now. Every single drive thru I’ve gone to have a intro message

“Welcome to Taco Bell are you checking in with your app or reward points??”

And each version is clearly recorded locally because they always sound like a manager or something.

I almost want to drive to a bunch and record them for a dystopian compilation.

And I usually say “I have an order for ” and I get silence or a long pause and someone saying hold on.

It’s pointless. Especially when I can see the window operator handing food to a car ahead of me, I know they’re not ready but I’ve already been autoprompted by the recording.

The Outer Worlds is more an active corporate dystopia of our flavor.

That style of moustache went out of fashion very rapidly after that photo

He joined the Imperial Police at 19 years old at the urging of his family because they couldn't afford to send him to university and his poor grades meant that he would likely not be able to get a scholarship. He hated his time with the police force, hated the British empire, and called imperialism "an evil thing."

So no, probably he wouldn't.

He hated his time with the police force, hated the British empire, and called imperialism “an evil thing.”

Incredibly, the man once accused of communist tendencies and the creator of Big Brother, was by 1949 surreptitiously working for British intelligence. He drew up a list of names of crypto-communists for Britain’s Foreign Office Information Research Department, the spies who led the UK propaganda war.

Orwell’s contact was Celia Kirwan, a former flame who visited the author while he battled tuberculosis at a sanatorium in England. Orwell had proposed to her years earlier but they were simply friends at that point - friends in high places. During her visit, Celia and Orwell discussed the secretive projects the IRD was doing “in great confidence, and he was delighted to learn of them, and expressed his wholehearted and enthusiastic approval of our aims,” according to Britain’s National Archives and Foreign Office records.

Orwell listed the names of suspected communists who might betray Britain if they were hired to work as writers in the propaganda unit. In his now-famous letter dated April 6, 1949, Orwell writes: “I could also, if it is of value, give you a list of crypto-communists, fellow-travelers or inclined that way and should not be trusted as propagandists.”

Orwell wanted his list to be ‘strictly confidential’. It includes dozens of literary luminaries of the ‘40s including J. B. Priestley, the novelist and playwright, and Manchester Guardian industrial correspondent John Anderson, described by Orwell as: "Probably sympathizer only. Good reporter. Stupid."

...

Orwell collapsed with tuberculosis after writing the first draft of Nineteen Eighty-Four and typed the second version of his novel while recovering in bed. He collapsed again when he had finished and died on January 21, 1950. The CIA, US Army, and British spies began courting his young widow, his second wife Celia, almost immediately hoping to buy the firm rights to Animal Farm. The CIA closed the deal with a promise of cash and an introduction to Hollywood movie star Clarke Gable. The Brits settled for the rights to turn Animal Farm into a comic strip.

Not sure how any of that discounts his anti-imperialist and anti-authoritarian beliefs.

Read it again. Think harder.

Why don't you actually make your own point instead of copying your thoughts wholesale from other writers? Ironic that the person railing against Orwell can't think for themself.

https://spyscape.com/article/surveillance-state-how-british-soviet-spies-targeted-novelist-george-orwell

make your own point

copying your thoughts

Brother. This is Orwell's biography. It's not a "point". It's how he lived his life.

Lmao, an excerpt from a spyscape article about a single event in his life isn't a biography, nor does a single event paint a complete picture about the man or his beliefs. Not sure what you have against Orwell, but you're not doing a convincing job conveying it.

Damn, beat me to it. As a former cook, I support this message.

Clutch those pearls harder m8

My joke was less about how good AI is and more about how bad most middle managers are :p

Why not both? :p

I already wasn't eating BK. And this makes me want to even less. The fake/forced "friendliness" I personally find off-putting. It's like Chick-fil-a they have to say "my pleasure". Just some force creepy cult vibes (for some very mediocre food). Idk, maybe it's me, but knowing someone is being micro-enslaved (sorry, "managed") just rubs me the very wrong way.

Plus side, my hatred for AI and all these places forcing it on customers, I've spent WAY less money eating out and have been eating way better. So silver lining I suppose.

That's their trying to get people hooked on AI pricing. That's not sustainable though, They're only able to charge that price because they get special deals on the electricity, but that's not going to last.

Eventually all the companies are going to have to put their prices up once investment money runs out

To be fair, this forced friendlies I have found in many restaurants and bars in the US. A very annoying behaviour.
But apparently, people over there will complain if the waiter has not been around annoying them by asking if they need something else all the time.
Workers are already being forced to put up such a show because customers like it.
I don't think the problem is using AI to check this, but rather that this behaviour is being forced onto workers in the first place.

Am I the odd one out to be relieved when the people working feel comfortable to just 'be'?

Give me the quiet guy who will say "hi" and "cya", over: "heLLLOOooo, welcome to Chucks Fuck 'n' Suck, we tug 'em and sugg 'em, what can we do you 'fer?“

Whisper is actually one of OpenAI's few open models and can just be run locally on your own system(s). No price traps here. Unethical and horrible? Yes. Technically and financially feasible for BK? Also yes :(.

even in finland burgerking employees had strange wibe to them, i dont like that place.

I learn something new every day, thanks bud.

That sounds exactly the kind of ridiculous stuff companies would do. Let me guess, they did not check any recordings of your calls and how you actually handled customers. Just "you failed this pointless metric".

Yea just be good enough to me and make sure my food is fresh and I’m happy. Let it take longer if you must. Make it on your headphones dancing for all i care. Please do, in fact.

This is so fucking stupid. I've worked in hospitality, saying please and thank you just comes with the territory no one needs to be checking if you do it.

In a cafe that's the whole service (in my country at least): being friendly to people, and providing a nice place to hang out and have a coffee, the actual beverage is secondary.

Saying please and thank you is such base politeness. You can easily be rude or cold even when you do use them, and conversely, be absolutely lovely without using them at all.

People don't go to burger king for the pleasantries, the amount of politeness you should expect is the same as anyone else walking down the street.

Policing politeness with technology is stupid. People should ask each other how they're going genuinely. Not from a place of corporate greed.

Fuck this capitalist dystopia.