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Burger King will use AI to check if employees say ‘please’ and ‘thank you’
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HertzDentalBar lemmy.blahaj.zone HertzDentalBar@lemmy.blahaj.zone
Joined: 2024-12-26
#52 · Quote Reply

The only think I know Chick-Fil-A for is funding conversion therapy camps and fascist politicians. That's enough for me to never step foot in one

Was it chick fil a that was buying artifacts illegally? Or was that hobby lobby? Lol same shit different pile.

1
binarytobis lemmy.world binarytobis@lemmy.world
Joined: 2025-06-30
#53 · Quote Reply

I went to Wendy’s the other day, and they have this automatic pre-recorded English-fluent woman cheerfully ask for your order. While an actual person didn’t indicate that they were ready, I know they won’t do a second intro message either way, so I started to order. A heavy spanish accent comes over the speaker “Fucking wait, god.” My only thought was “Fair enough” and I waited.

Whoever implements these systems is crazy. We don’t pay people enough to be policed that heavily.

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titanicx lemmy.zip titanicx@lemmy.zip
Joined: 2025-09-15
#54 · Quote Reply

Was it chick fil a that was buying artifacts illegally? Or was that hobby lobby? Lol same shit different pile.

Hobby lobby,

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titanicx lemmy.zip titanicx@lemmy.zip
Joined: 2025-09-15
#55 · Quote Reply

Burger King employees are known for throwing food and punches at people. Wait, what?

Always in news, usually some random chick in the hood that gets mouthy or some white dude that thinks he is God because he eats there.

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HertzDentalBar lemmy.blahaj.zone HertzDentalBar@lemmy.blahaj.zone
Joined: 2024-12-26
#56 · Quote Reply

As if that were the reason people don't go to Burger King

The last time I had BK that wasn't trash was at the Honolulu airport, that was October 2024 and I think I've stopped at BK once since and it was horrible. Not to mention Canadian sizes are much much smaller it seems. Like fuck I used to buy the chicken sandwichs and now they are like half the size and the chickens shit

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UnderpantsWeevil lemmy.world UnderpantsWeevil@lemmy.world
Joined: 2023-06-14
#57 · Quote Reply

Always in news, usually some random chick in the hood that gets mouthy or some white dude that thinks he is God because he eats there.

Always in news

Fucking Sinclair bullshit. Local news is vile. Might as well be the god damned Klan running those stations.

2
Archer lemmy.world Archer@lemmy.world
Joined: 2023-06-12
#58 · Quote Reply

it was too optimistic

If only we lived in a world where the President of the United States went and recruited the smartest person in the world to solve the most difficult problems

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knightly the Sneptaur pawb.social knightly@pawb.social
Joined: 2023-07-05
#59 · Quote Reply

Oh hey, that's almost exactly the kind of cyberpunk dystopia that I grew up reading fiction about:

https://marshallbrain.com/manna1

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WanderingThoughts europe.pub WanderingThoughts@europe.pub
Joined: 2025-03-31
#60 · Quote Reply

No one asked for this

It's the C-suite. They're so corporatized they can't differentiate between an over-the-top professional smile and somebody being genuinely helpful.

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Bilb! lemmy.ml bilb@lemmy.ml
Joined: 2020-12-23
#61 · Quote Reply

The only think I know Chick-Fil-A for is funding conversion therapy camps and fascist politicians. That's enough for me to never step foot in one

People who know this but still go there are hogs.

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WanderingThoughts europe.pub WanderingThoughts@europe.pub
Joined: 2025-03-31
#62 · Quote Reply

They don’t care. They only care about like go up. They’re hoping to phase out human employees ASAP.

Or to have someone to blame when the line goes down

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clif lemmy.world clif@lemmy.world
Joined: 2023-06-11
#63 · Quote Reply

The last time I had BK that wasn't trash was at the Honolulu airport, that was October 2024 and I think I've stopped at BK once since and it was horrible. Not to mention Canadian sizes are much much smaller it seems. Like fuck I used to buy the chicken sandwichs and now they are like half the size and the chickens shit

They're not supposed to put chicken shit on the sandwich unless you specifically request it.

8
baltakatei sopuli.xyz baltakatei@sopuli.xyz
Joined: 2023-06-12
#64 · Quote Reply

FORCING Minimum Wage workers to say Please and Thank You will ENSURE that their FOOD QUALITY will go UP while Prices go Affordable!

Cargo cult happiness.

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SouthFresh lemmy.world SouthFresh@lemmy.world
Joined: 2023-06-20
#65 · Quote Reply

You could make Burger King nearly infinitely better by PUTTING THE CHEESE ON THE BURGER TO MELT, YOU PRIMITIVES

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Eggyhead lemmings.world Eggyhead@lemmings.world
Joined: 2024-06-04
#66 · Quote Reply

Is this why I can’t buy a steam machine?

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grimpy lemmy.myserv.one grimpy@lemmy.myserv.one
Joined: 2025-10-04
#67 · Quote Reply

artificial authoritarianism in action!

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criss_cross lemmy.world criss_cross@lemmy.world
Joined: 2023-12-17
#68 · Quote Reply

“Im sorry Sylvia we’re going to have to let you go. You didn’t say ‘thank you’ enough.

It says here you were obsessed with someone named ‘Hank Ewe’. Absolutely deplorable. “

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ch00f lemmy.world ch00f@lemmy.world
Joined: 2023-06-10
#69 · (edited) Quote Reply

I used to work for a consultancy that tried to bill themselves as experts in VR/AR. This is back in 2017 or so. We helped a client make a 3D tracking system with VR/AR applications, and this client let us kind of run with it.

Anyway, I was sort of head of this AR/VR thing, and we were always desperate for free advertising, so I somehow got pulled to provide my thoughts on the impact of VR/AR on the grocery store industry for an article in "The Grocer" or some other industry mag.

Leading up to the call, I was trying to think of what I'd say. My thoughts were on building out virtual grocery stores to test customer reactions before building them for real. Bring in some test subjects, see how they plan their route, how they react to different placements of goods. Track their eye movements to see if the new end-cap design is working. Time how long they spend in the store, etc. Are the aisles too narrow and claustrophobic. I got the idea from another client who was using VR to test out new detergent bottle concepts (apparently a one-off of a blow-molded bleach bottle is crazy expensive).

Well my consultancy had been purchased by a multinational conglomerate a year or so prior, so I got a phone call from some C-suite ass who wanted to brief me on what they wanted me to say to the magazine.

His idea was a service where you could have a store employee wear some kind of camera rig so the customer could sit at home in VR and pilot the employee around the store. This would essentially replace curbside pickup, but with the added benefit of "allowing the customer to pick which apple they want out of the bunch."

I resolved to ignore that advice, but the whole magazine thing ended up falling through anyway. I quit within the year.

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Gsus4 mander.xyz Gsus4@mander.xyz
Joined: 2023-08-25
#70 · (edited) Quote Reply

If only we lived in a world where the President of the United States went and recruited the smartest person in the world to solve the most difficult problems

In a way, that is what DOGE attempted to be was sold as...by people who don't understand what smart is supposed to mean...and ended up getting grifted was really a grift, because that is as far as they all can imagine smart to be.

3
Gsus4 mander.xyz Gsus4@mander.xyz
Joined: 2023-08-25
#71 · (edited) Quote Reply

"Welcome to Costco, I love you."

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Archer lemmy.world Archer@lemmy.world
Joined: 2023-06-12
#72 · Quote Reply

In a way, that is what DOGE attempted to be was sold as...by people who don't understand what smart is supposed to mean...and ended up getting grifted was really a grift, because that is as far as they all can imagine smart to be.

DOGE was the grift, run by a grifter

3
Etterra discuss.online Etterra@discuss.online
Joined: 2024-12-10
#73 · Quote Reply

I went to Wendy’s the other day, and they have this automatic pre-recorded English-fluent woman cheerfully ask for your order. While an actual person didn’t indicate that they were ready, I know they won’t do a second intro message either way, so I started to order. A heavy spanish accent comes over the speaker “Fucking wait, god.” My only thought was “Fair enough” and I waited. Whoever impleme...

The first time I went to Wendy's and it ran into that AI thing I complained to the manager, politely because I know it's not their fault, but I just wanted to make my dislike of it known for them to tell their higher ups or whatever. She did say that you can just ask for a human. But I did make sure to be very clear that I was wasn't just being a Karen.

3
goatinspace feddit.org goatinspace@feddit.org
Joined: 2025-06-16
#74 · Quote Reply

"Welcome to Costco, I love you."

I love you

2
fartographer lemmy.world fartographer@lemmy.world
Joined: 2025-06-29
#75 · Quote Reply

That's stupid. They use use AI to say please and thank you for their employees.

"Welcome to Burger King where you r-PLEASE... Would you like to try our THANK YOU"

2
XLE piefed.social XLE@piefed.social
Joined: 2025-06-23
Banned
#76 · Quote Reply

Everyone hating this, but think about it, Chick-fil-A is one of the most popular chains, and they are widely known for their employees being extremely friendly. Burger King employees are known for throwing food and punches at people. Changing that view is important. This is the wrong way about it. And yet another way idiot ceos are using llms.

Do I have to give Chick-fil-A credit for actually treating their employees right, or do they just mandate the friendliness?

4
scarabic lemmy.world scarabic@lemmy.world
Joined: 2023-06-12
#77 · (edited) Quote Reply

My SO works at a callcenter and they get dinged for the use of what they call "tragic phrases." These include, but aren't limited to: "Unfortunately" Words/phrases that imply uncertainty like "should" Words/phrases that imply non-commitment like "I can't do that" or "that's against policy" or "that's not my dept" So-called sloppy words/phrases like "No problem" or "hold on just a sec" Its fucki...

I’ve come to accept that “no problem” is just some people’s way to say “you’re welcome” but I still really dislike the sound of it right after I say thank you for something completely normal.

Cashier: “Here’s your change.”

Me: “Thank you.”

Cashier: “No problem.”

My brain: “Oh… I didn’t even think it could have been a problem to hand me my change, but I guess I’m glad to hear that it was not in fact any problem.”

3
jdr lemmy.ml jdr@lemmy.ml
Joined: 2021-07-28
#78 · Quote Reply

I wish I could explain to companies how fucking awkward and horrible it feels to be on the receiving end of forced gratitude. Even if I liked the restaurant, I wouldn't be able to go if they did this. I guess it's no surprise that rich people think the experience is still the same with or without the consent of the providing party.

US8246454B2

3
scarabic lemmy.world scarabic@lemmy.world
Joined: 2023-06-12
#79 · Quote Reply

I went to Wendy’s the other day, and they have this automatic pre-recorded English-fluent woman cheerfully ask for your order. While an actual person didn’t indicate that they were ready, I know they won’t do a second intro message either way, so I started to order. A heavy spanish accent comes over the speaker “Fucking wait, god.” My only thought was “Fair enough” and I waited. Whoever impleme...

That’s a very generous reaction to being cussed at for following instructions. I have no problem being asked to wait. I actually appreciate having someone acknowledge that I’m there by telling me to wait. But damn. Keep it classy.

6
moktor lemmy.world moktor@lemmy.world
Joined: 2023-07-01
#80 · Quote Reply

Oh hey, that's almost exactly the kind of cyberpunk dystopia that I grew up reading fiction about: https://marshallbrain.com/manna1

Came here for the Manna reference! Look at us, we're in the future now!

3
BurntWits sh.itjust.works BurntWits@sh.itjust.works
Joined: 2023-06-15
#81 · Quote Reply

This is the worst timeline. 1984 was a warning not an instruction manual.

I’m currently watching Handmaid’s Tale for the first time (the show, not the movie. I haven’t seen the movie). I’ve never read the book either so no spoilers please. Anyway, it’s eerie how many things are lining up. Like you said, supposed to be a warning, not a guidebook.

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horn_e4_beaver discuss.tchncs.de horn_e4_beaver@discuss.tchncs.de
Joined: 2025-09-05
#82 · Quote Reply

I love you

Do you love me?

2
Archangel1313 lemmy.ca Archangel1313@lemmy.ca
Joined: 2025-06-03
#83 · Quote Reply

So...instead of AI doing the work...AI is going to be the Boss?

Fuck. That.

37
PancakesCantKillMe lemmy.world PancakesCantKillMe@lemmy.world
Joined: 2024-08-09
#84 · (edited) Quote Reply

As a customer, I would feel much more comfortable talking to someone who doesn’t sound like they have a gun to their head.

[deleted]

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notwhoyouthink lemmy.zip notwhoyouthink@lemmy.zip
Joined: 2025-10-08
#85 · Quote Reply

it was too optimistic

The more time goes on, the more I feel this.

2
tabular lemmy.world tabular@lemmy.world
Joined: 2023-07-10
#86 · Quote Reply

Please do not, that's disgusting, thank you.

14
Jakeroxs sh.itjust.works Jakeroxs@sh.itjust.works
Joined: 2023-07-03
#87 · Quote Reply

So...instead of AI doing the work...AI is going to be the Boss? Fuck. That.

And middle managers everywhere don't see the writing on the wall somehow.

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espentan lemmy.world espentan@lemmy.world
Joined: 2023-07-02
#88 · Quote Reply

Do you love me?

I think maybe I do!

1
Peffse lemmy.world Peffse@lemmy.world
Joined: 2023-09-28
#89 · Quote Reply

I’ve come to accept that “no problem” is just some people’s way to say “you’re welcome” but I still really dislike the sound of it right after I say thank you for something completely normal. Cashier: “Here’s your change.” Me: “Thank you.” Cashier: “No problem.” My brain: “Oh… I didn’t even think it could have been a problem to hand me my change, but I guess I’m glad to hear that it was not in ...

You aren't speaking the same language, apparently:

Image

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myfunnyaccountname lemmy.zip myfunnyaccountname@lemmy.zip
Joined: 2025-07-05
#90 · Quote Reply

“Go fuck yourself, please”.

3
mrmaplebar fedia.io mrmaplebar@fedia.io
Joined: 2025-09-27
#91 · Quote Reply

Just like basically all of this AI shit... Who is this for?

They should be focused on making their food better and cheaper, not making their employees miserable.

I'll get my burger at whatever restaurant treats its workers and customers like human beings.

12
jj4211 lemmy.world jj4211@lemmy.world
Joined: 2023-06-16
#92 · Quote Reply

Pro tip to BK:
I probably wouldn't even notice the lack of 'please' and 'thank you'. I would, however, be significantly happier if you stopped making them say "You Rule". Seems like they have to say it as both greeting and a "your order is finished". It's just unpleasantly cringey.

17
mab lemmy.world mab@lemmy.world
Joined: 2026-02-17
#93 · Quote Reply

So...instead of AI doing the work...AI is going to be the Boss? Fuck. That.

This is going to be the boring dystopia we all experience.

6
zarkanian sh.itjust.works zarkanian@sh.itjust.works
Joined: 2024-01-11
#94 · Quote Reply

Pro tip to BK: I probably wouldn't even notice the lack of 'please' and 'thank you'. I would, however, be significantly happier if you stopped making them say "You Rule". Seems like they have to say it as both greeting and a "your order is finished". It's just unpleasantly cringey.

If they want to lean more into the branding, they should do something like make the BK uniforms more regal. I'm thinking flowing robes, little plastic crowns, that sort of thing.

8
webhead lemmy.world webhead@lemmy.world
Joined: 2023-07-02
#95 · Quote Reply

And middle managers everywhere don't see the writing on the wall somehow.

Thing is, I'm sure they do. But they're middle management so they can't do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don't understand how incredibly dumb their ideas for what AI does actually are.

8
switcheroo lemmy.world switcheroo@lemmy.world
Joined: 2025-08-01
#96 · Quote Reply

Not that I would ever go in a BK, but if I hear that shit, I am going to assume it's sarcasm and that's going to ruin my day.

I am in there for a burger. The employees are there for their paycheck. As long as I can order one, I don't care if they did little more than grunt as a reply.

Also that sounds a bit humiliating and demeaning. I really don't care for this...

2
AlligatorBlizzard sh.itjust.works AlligatorBlizzard@sh.itjust.works
Joined: 2023-06-13
#97 · Quote Reply

Everyone hating this, but think about it, Chick-fil-A is one of the most popular chains, and they are widely known for their employees being extremely friendly. Burger King employees are known for throwing food and punches at people. Changing that view is important. This is the wrong way about it. And yet another way idiot ceos are using llms.

Sure, but they've also got a reputation for treating their employees okay by fast food standards. That would be the right move for BK to get friendlier employees, but sHaReHoLdErS!

1
zarkanian sh.itjust.works zarkanian@sh.itjust.works
Joined: 2024-01-11
#98 · Quote Reply

The only think I know Chick-Fil-A for is funding conversion therapy camps and fascist politicians. That's enough for me to never step foot in one

That place is like a cult. I mean, people are obsessed. It's just a chicken patty with pickles; how good can it be? Maybe they sprinkle crack on it; I don't know. I'm never going to find out because I'm a vegan.

2
Jakeroxs sh.itjust.works Jakeroxs@sh.itjust.works
Joined: 2023-07-03
#99 · Quote Reply

Thing is, I'm sure they do. But they're middle management so they can't do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don't understand how incredibly dumb their ideas for what AI does actually are.

Idk, one of my co-workers on another team specifically brought up to their manager that what it's currently being trained to do is basically a majority of the managers job and he didn't get it.

Maybe he does and was just playing it off though 🤷

5
HertzDentalBar lemmy.blahaj.zone HertzDentalBar@lemmy.blahaj.zone
Joined: 2024-12-26
#100 · Quote Reply

They're not supposed to put chicken shit on the sandwich unless you specifically request it.

It's a part of the paty now, it comes from the chicken so it's considered chicken according to the FDA

3
explodicle sh.itjust.works explodicle@sh.itjust.works
Joined: 2024-04-11
#101 · Quote Reply

So...instead of AI doing the work...AI is going to be the Boss? Fuck. That.

https://marshallbrain.com/manna1

2
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