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iuminou lemmy.dbzer0.com thethunderwolf@lemmy.dbzer0.com
Joined: 2025-09-12
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lad programming.dev sukhmel@programming.dev
Joined: 2023-07-03
#2 · Quote Reply

I was recently less than amused, when I first waited for a response for 8 minutes, and then an agent asked something, required immediate answer and ended the chat in 30 seconds

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18107 aussie.zone 18107@aussie.zone
Joined: 2023-07-04
#3 · (edited) Quote Reply

I was recently less than amused, when I first waited for a response for 8 minutes, and then an agent asked something, required immediate answer and ended the chat in 30 seconds

I've had a bot end the session while both I and the service agent were typing, and it was only 30 seconds since the last message.

This happened 3 times in a row before I learnt to pre-type all my answers in a text document and copy-paste them to keep the not happy.

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