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Playdate maker Panic is refunding tariff fees to customers
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sanitation lemmy.today sanitation@lemmy.today
Joined: 2026-05-05
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kibblebits quokk.au kibblebits@quokk.au
Joined: 2026-05-19
#2 · Quote Reply

Ive always wanted to work for panic

2
dan1101 lemmy.world dan1101@lemmy.world
Joined: 2023-06-12
#3 · Quote Reply

We now get to see who the truly good companies are. There won't be many.

Also issuing the refunds is going to cost them time and labor too, it's a hassle and will probably cost them money.

13
Coelacanth feddit.nu Coelacanth@feddit.nu
Joined: 2023-07-04
#4 · Quote Reply

Still too expensive for me to justify it, but this does make me slightly more inclined to buy one.

8
Romkslrqusz lemmy.zip Romkslrqusz@lemmy.zip
Joined: 2025-06-04
#5 · Quote Reply

Still too expensive for me to justify it, but this does make me slightly more inclined to buy one.

Before you buy, be aware that they do not offer spare parts and the aftermarket is slim pickings.

For failures out of warranty, they will offer a 30% discount on the condition that you send back your original console.

One of the main “wear and tear” parts - the face buttons - are all on a single flex. The microswitches aren’t SMD, so even someone with SMD rework skills cannot effectively replace them.

7
Coelacanth feddit.nu Coelacanth@feddit.nu
Joined: 2023-07-04
#6 · Quote Reply

Before you buy, be aware that they do not offer spare parts and the aftermarket is slim pickings. For failures out of warranty, they will offer a 30% discount on the condition that you send back your original console. One of the main “wear and tear” parts - the face buttons - are all on a single flex. The microswitches aren’t SMD, so even someone with SMD rework skills cannot effectively replace them.

...aaand back down the purchase priority list we go! Thanks for the warning.

6
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