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By distributing 95% of its profits to employees and management, PDL has engineered an unparalleled service-profit chain, translating extreme employee loyalty into absolute customer trust.
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cm0002 toast.ooo cm0002@toast.ooo
Joined: 2025-10-22
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baines lemmy.cafe baines@lemmy.cafe
Joined: 2024-10-26
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growth phase

enshitification comes after you own market share

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