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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs
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themachinestops lemmy.dbzer0.com themachinestops@lemmy.dbzer0.com
Joined: 2024-12-19
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Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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DominusOfMegadeus sh.itjust.works Reverendender@sh.itjust.works
Joined: 2023-07-11
#2 · Quote Reply

The sheer audacity. As though this were totally out of the blue, and their decisions and how they affect people’s lives had zero bearing on the sudden leveling-up of their customers’ anger.

3
misk piefed.social misk@piefed.social
Joined: 2025-03-15
#3 · Quote Reply

It’s never been easier not to be a Sony customer, they don’t really do anything unique these days. Heck, I bought an old professional CRT monitor recently and opted for JVC one out of spite.

2
tidderuuf lemmy.world tidderuuf@lemmy.world
Joined: 2025-08-28
#4 · Quote Reply

The sheer audacity. As though this were totally out of the blue, and their decisions and how they affect people’s lives had zero bearing on the sudden leveling-up of their customers’ anger.

Aaaaaand now our PlayStation accounts are banned.

3
DominusOfMegadeus sh.itjust.works Reverendender@sh.itjust.works
Joined: 2023-07-11
#5 · Quote Reply

It’s never been easier not to be a Sony customer, they don’t really do anything unique these days. Heck, I bought an old professional CRT monitor recently and opted for JVC one out of spite.

What’s the monitor for?

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misk piefed.social misk@piefed.social
Joined: 2025-03-15
#6 · Quote Reply

What’s the monitor for?

Professional stuff!

4
DUMB LUCK sub.community DUMBLUCK@sub.community
Joined: 2026-05-21
#7 · Quote Reply

I don’t play consoles, but there is plenty of fish in the sea

1
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