Link: https://www.animenewsnetwork.com/news/2026-10-20/cygames-cancels-uma-musume-pretty-derby-franchise-u.s-concerts-due-to-visa-issues/.243012

Staff could not obtain U.S. visas for L.A. concerts slated for October 22-23

The staff for Cygames' Uma Musume Pretty Derby franchise announced on Monday the cancellation of the Uma Musume: Pretty Derby – 7th Event World Tour: The Stage concerts in Los Angeles, scheduled for October 22-23. The staff members stated that they have repeatedly coordinated with all parties concerned and explored every possible option for the concerts to push through, but they were unable to obtain the necessary U.S. visas. With the cancellation, refunds will be processed for both on-site viewing and streaming tickets. ……

Update: 11:30 a.m., Oct 21, 2026 (UTC)

We are preparing to reimburse travel and lodging expenses for trainers who had planned to attend 7th EVENT WORLD TOUR: THE STAGE in LOS ANGELES.

For trainers who canceled their travel and lodging reservations due to the concert's cancellation, we will reimburse the cancellation fees incurred. For trainers who have already traveled to Los Angeles, we will reimburse travel expenses and lodging expenses incurred during the target period that meet the requirements for reimbursement.

Respect

Wow. That's how you retain a fanbase.